Amazon is taking an unusual step to push back on the critics of the company's labor policies: It's enlisted a group of Amazon workers who speak out over Twitter.
For the past week, the “Amazon FC Ambassadors” have was on Twitter, defending the company against accusations that the e-commerce was poor. They were tweeting back to concerns and reports that they allegedly received low wages and must pee in bottles because they have no time for bathroom breaks.
“Speaking on my own behalf, I can tell you that I've never seen anyone pee in a trash can or bucket before, “tweeted one ambassador, who works in an Amazon facility in Texas. “We have all the restrooms and water stations a warehouse worker could ask for!”
No peeing in bottles here. We like to use the good old-fashioned restrooms ??– Jeremy – Amazon FC Ambassador ?? (@AmazonFCJeremy) August 24, 2018
The Amazon FC Ambassadors were originally called out by a Twitter user, who immediately suspected they were an army of automated bots. However, Amazon has been telling journalists that the ambassadors are all real employees that work at the company's decision centers, where deliveries are prepared.
“The most important thing is that they've been (the ambassadors) been here long enough to honestly share the facts based on personal experience, “Amazon told PCMag. “
Recently, Amazon's labor practices have been facing scrutiny across the world.” Last month, trade unions in Spain and Germany held strikes against the company, claiming that the e-commerce provider was getting rid of the health of its warehouse workers. An undercover of the United States of America has been published in the United Kingdom.
However, the Amazon FC ambassadors have been offering a different story. “I am treated well, my safety / well being are a priority for my managers,” tweeted an ambassador of Phil, who works in a Washington state warehouse. “The building is clean and I have great benefits,” he added.
“Uh … no … We do get bathroom breaks and we can use the restroom any time we need without a penalty for doing so,” tweeted another ambassador named Caleb.
They've also been tweeting that, yes, they are real people, and not bots running automated scripts. Becoming an ambassador was also visible optional. Or whether their tweets will change anyone's opinion about Amazon is another matter. Other Amazons PR effort.
what if you put – Amazon FC Ambassador in your name and then talked about how much amazon sucks– Morg ?? (@Dejamuu_) August 23, 2018
However, Amazon is encouraging any of the pertinent members of the public to schedule the conditions for themselves.