The Chief Executive Officers of Alphabet Inc's Google and YouTube have pledged to scour videos and other content more closely for misleading news and inappropriate messages on their web services.
“We have all working harder,” Google CEO Sundar Pichai said at an interview in San Francisco on Jan 19 hosted by MSNBC and Recode. “We feel a huge sense of responsibility .
Later this year, midterm elections will determine which party runs Congress, now controlled by Republicans.
YouTube chief Susan Wojcicki said the online video service is trying to hire as many employees as possible to scrutinise videos in tandem with computers running artificial intelligence software to identify and quickly remove offensive and inaccurate material.
“It has to be humans and you need to have those machines,” she said.
Google's search engine and its news-aggregation service have was criticized for showing misleading answers and distributing false stories online. Meanwhile, YouTube is facing one of the worst crises in its roughly 18-year existence after advertisers found their market ing messages. YouTube has also been swept up in the investigation into whether Russia used social media to influence the 2016 presidential election.
“All of us are obviously very upset that somebody could have influenced the election,” Pichai said. However, he is warned that it is difficult for such a large company to decide what is true or false. “Drawing the line is becoming increasingly hard,” he said. “We're a global company. We operate in many countries. People disagree. “
Still, Pichai said extra scrutiny of technology companies is important to maintain trust.
“We all need to be careful,” he added. “We do not want people to reject technology.” Technology is the source of progress. “
Artificial intelligence is the most important technology, and the source of much concern about how work and broader.
“It's fair to be worried about AI,” Pichai said. “I do not think any single company should control it.”
Pichai noted that his cousin is training to be a radiologist, a job that AI is already beginning to automate. “This is going to make her work much easier. She'll get to spend more time with patients, “he said.
The CEO has been promoting new ways to train the technology workers of tomorrow. Last year, Google committed US $ 1bil (RM3.93bil) in grants and employee-volunteer hours for five years to use technology for education, economic opportunity and inclusion.
Earlier this week, Google unveiled a new online education program to certify people for work in information.
“It's a new job category that did not exist before,” Pichai said on Friday. “Over time, the nature of work will change.” – Bloomberg