Lenovo recalls ThinkPad X1 Carbon laptops due to fire hazard – Tech News

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<pre>Lenovo recalls ThinkPad X1 Carbon laptops due to fire hazard - Tech News

Lenovo has issued a global product for some of its fifth generation ThinkPad X1 carbon laptops.

In an announcement on its official website, Lenovo has states that a limited number of the laptops may have an unfastened screw the unit during manufacturing.

It could damage the surface of the lithium ion polymer battery and cause a short circuit, leading to a rapid leak.

Lenovo states it was discovered the problem several weeks ago, when it was received three customer reports worldwide of an overheating condition.

The affected laptop is 20HQ, 20HR, 20K3, 20K4 built between December 2016 and October 2017 , and Lenovo asserts that the fifth generation ThinkPad X1 Carbon laptops manufactured on or after November 1, 2017 are not affected.

Users are advised to visit the Determine if their laptop is affected.

They are required to enter Machine Type (four digits) and Serial Number (eight digits) to verify.

If the laptop is affected by the recall, Lenovo recommends that the users immediately stop using the affected laptop and contact the Lenovo Service or authorized service provider.

Once a customer has been contacted, Lenovo Service and Support, it claimed it will set up a repair date for customers with minimal delay. Lenovo will inspect and repair if necessary, all affected systems free of charge.

International contact information for support.lenovo.com/supportphonelist. Users who contact a technical support are asked to contact the ThinkPad X1 Carbon 5th Generation laptop recall.


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