Venmo's app succeeded in becoming a ubiquitous way for young people to send money back and forth. It has been less successful at creating a sustainable business.
Dan Schulman, chief executive officer of Venmo parent company PayPal Holdings Inc., said that while it does not happen yet, the app will make money someday.
“I have full confidence that we will monetize Venmo,” Schulman said at the Morgan Stanley Technology, Media & Telecom Conference on Tuesday. “We are clearly aware of the network effects of Venmo.”
PayPal acquired Venmo in 2013. The service is popular with millennials, but PayPal has been pushing to expand its appeal and find ways to eke out a profit. Late last year, PayPal announced that the peer-to-peer payments service can be used to make mobile purchases at more than 2 million US retailers.
At the time, the chief operating officer Bill Keep said said, Venmo will be much more than a digital wallet used between friends but also “ubiquitous digital wallet” that helps consumers spend wherever and however they want to pay, regardless of device. “ In the last six months, the app added the most active users in any other period in its history, Schulman said at the conference in San Francisco. Venmo handled US $ 10.4bil (RM40.81bil) in payment volume in the fourth quarter, an increase of 86% year-over-year.
But the competition for Venmo has been increasing, with more than 30 US banks and credit unions working together on a service called Zelle. Schulman said there's no reason for concern.
“We're seeing no impact from Zelle or any others,” he said. “Banks have had peer-to-peer payments for 10 years.” – Bloomberg